Terms & Conditions

Last Updated: October 25, 2026

These Terms & Conditions (“Terms”) govern your use of the Lumahex website and your purchase of products and services from us. Lumahex is operated by Lumahex LLC.

By accessing our website or purchasing from Lumahex, you agree to these Terms and any policies referenced herein. These Terms apply to all visitors, customers, and other users of our website.

SECTION 1 – ONLINE STORE TERMS

By using our website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products, website, or services for any illegal or unauthorized purpose.

You must not transmit viruses, malware, malicious code, or otherwise attempt to interfere with the operation or security of our website.

A violation of these Terms may result in termination or restriction of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or limit service where reasonably necessary, including in cases of suspected fraud, misuse, violations of these Terms, or where required by law.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our prior written permission, except as permitted by applicable law.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information presented on our website is accurate and current.

However, product information, specifications, availability, images, pricing, and other website content may occasionally contain errors or omissions.

We reserve the right to correct errors and update information when necessary.

SECTION 4 – PRICES & SERVICE MODIFICATIONS

Product prices may change without prior notice.

We reserve the right to modify, suspend, or discontinue products, promotions, website features, or services at any time, subject to applicable law.

Price changes will not affect orders already completed except where an obvious pricing error, fraud, or other circumstance permitted by law applies.

SECTION 5 – PRODUCTS & SERVICES

Certain products may be available exclusively through our online store and may have limited availability.

We make reasonable efforts to display product colors, images, specifications, dimensions, and other details accurately. However, colors and appearance may vary depending on your device, screen settings, lighting, product revisions, or manufacturing variations.

We reserve the right to:

• Limit quantities available for purchase
• Limit sales where reasonably necessary
• Discontinue products
• Update product descriptions and specifications
• Correct pricing or product information errors

Returns and exchanges are governed by our Return & Refund Policy.

SECTION 6 – ORDERS & BILLING INFORMATION

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including orders that appear fraudulent, unauthorized, incorrectly priced, or intended for unauthorized resale.

If we modify or cancel an order, we may attempt to notify you using the email address or telephone number provided when the order was placed.

You agree to provide accurate and complete billing, contact, and shipping information when making a purchase.

You are responsible for promptly notifying us of any errors in your order information.

Requests to cancel or modify an order are subject to our Order Cancellation & Modification Policy.

SECTION 7 – SHIPPING & DELIVERY

Estimated delivery times and shipping conditions are described in our Shipping Information Policy.

Our current estimated delivery timeframe for the United States, Canada, Australia, and European Union is 8–15 business days.

Delivery estimates are not guaranteed and may be affected by carriers, customs processing, weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

SECTION 8 – OPTIONAL & THIRD-PARTY TOOLS

We may provide access to tools, applications, payment services, or other services operated by third parties.

Your use of third-party services may also be governed by the applicable provider's own terms and privacy policies.

We are not responsible for third-party services except to the extent required by applicable law.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to websites operated by third parties.

We do not control these websites and are not responsible for their content, privacy practices, products, services, or availability.

You should review the applicable terms and policies before engaging in transactions with third-party websites.

SECTION 10 – USER REVIEWS, COMMENTS & SUBMISSIONS

If you submit reviews, feedback, suggestions, photographs, or other content to Lumahex, you represent that you have the right to provide such content.

Your submissions must not:

• Violate another person's intellectual property rights
• Contain unlawful, defamatory, abusive, or obscene material
• Contain malicious software
• Contain intentionally false or misleading information
• Violate another person's privacy or other legal rights

Where permitted by law, you grant us permission to use content voluntarily submitted to us for operating, improving, and promoting our business and products.

We reserve the right to remove content that violates these Terms or applicable law.

SECTION 11 – PERSONAL INFORMATION

Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy.

SECTION 12 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct these errors, update information, or cancel affected orders where permitted by applicable law.

SECTION 13 – PROHIBITED USES

You may not use our website or services:

• For unlawful or fraudulent purposes
• To violate applicable laws or regulations
• To infringe intellectual property or other legal rights
• To submit intentionally false or misleading information
• To distribute viruses, malware, or malicious code
• To collect personal information about others unlawfully
• To spam, phish, scrape, or otherwise misuse our website
• To interfere with or circumvent website security
• To impersonate another person or entity

We may restrict or terminate access to our services for violations of these requirements.

SECTION 14 – DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that access to our website will always be uninterrupted, secure, or error-free.

Product warranties, if any, will be those expressly stated on the applicable product page or otherwise provided by us.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Lumahex LLC, Lumahex, and their respective officers, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of our website, services, or products where such liability may lawfully be limited.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

SECTION 16 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Lumahex LLC, Lumahex, and their affiliates, officers, employees, contractors, and service providers from claims resulting from your unlawful use of our website, your violation of these Terms, or your infringement of another party's rights.

SECTION 17 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 18 – TERMINATION

These Terms remain effective while you use our website or services.

We may suspend or terminate access to our services if you materially violate these Terms, misuse our services, engage in fraudulent activity, or where suspension or termination is otherwise permitted by law.

Obligations and liabilities that by their nature should survive termination will continue to apply.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with the policies and other terms referenced on our website, constitute the agreement governing your use of our services and purchases from Lumahex.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

SECTION 20 – GOVERNING LAW

These Terms and any separate agreements through which Lumahex LLC provides services will be governed by applicable laws of the State of Montana, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

SECTION 21 – INTELLECTUAL PROPERTY

All trademarks, product names, logos, and other third-party intellectual property referenced on our website remain the property of their respective owners.

Unless expressly stated otherwise, Lumahex and Lumahex LLC are not affiliated with, sponsored by, endorsed by, or officially associated with any third-party brand mentioned on our website.

SECTION 22 – CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our services, business practices, or legal requirements.

The current version will be posted on our website together with its updated revision date.

Your continued use of our services following an update constitutes acceptance where permitted by applicable law.

SECTION 23 – CONTACT INFORMATION

Questions regarding these Terms & Conditions can be directed to:

Lumahex
Operated by Lumahex LLC

Business Address:
1001 S Main St, Ste 500
Kalispell, MT 59901
United States

Email: support@lumahex.shop
Phone: +1 (475) 454-1180